Step 1
Create a username and password to register for the Heffron IQ Portal.
The assessments are available through the HeffronIQ portal.
You may have an existing login for the Heffron IQ Portal (for example, if you attended our Super Intensive Day (SID) 2023, or have used Super Companion, Super Toolkit or Education Bites). If so, login to Heffron IQ using your existing credentials and follow steps 4-6 below to activate your access code.
If you are new to the Heffron IQ Portal, follow the steps below to register as a user. Use the access code HC24SID (as mentioned below in Step 4) to access the Heffron Learning Centre. Please note it may take up to 15 minutes to give you full access to the assessments.
Follow the steps below to register as a user or login to the Heffron IQ Portal to access the assessments. The assessments are timed, with a maximum of 30 minutes before automatic failure. You can re-attempt the assessments if you do not achieve the minimum pass rate of 80% by clicking on the assessment again and clicking "Start".
Create a username and password to register for the Heffron IQ Portal.
You will receive an email with a unique six digit confirmation code. Enter the confirmation code and click submit.
When registering for the IQ Portal for the first time, an account will be created. We recommend including your business name in this account name.
Enter your access code HC24SID into the 'Have an access code?' on the bottom right of the page and select 'Activate'.
Once you have activated your access code, under the 'Trials, Assessments & Super Courses' heading, a 'Let's go' button will appear next to 'Super Intensive Day'. Select 'Let's go' to access the assessments.
Select the 'Super Intensive Day' tile to view and enrol.
If you enjoyed our SID event, you might also be interested in attending our Quarterly Technical Webinars.
Our technical experts focus on the practical implications of legislation changes, ATO rulings, interpretative decisions and guidance, court cases and AAT decisions, and government announcements that impact superannuation funds.
I am unable to log into the event platform
Click this link (https://heffron-events.arinex.one/?event_id=134) to login to your account and if you have continued issues, click 'Login with magic link' to be sent an email with a link that will automatically log you in. Alternatively you can click 'Forgot your password' to reset your password. If these don't work, please use the blue chat bubble on the event platform or contact the Heffron events team at events@heffron.com.au for assistance.
My confirmation code is not working
When you first register for the Heffron IQ Portal, for security measures you will immediately receive an email with a six digit confirmation code. The confirmation code is specific to you and is separate to your SID access code required to complete your assessments. Enter your six digit confirmation code when prompted and click submit.
My SID access code is not working
Your Super Intensive Day (SID) access code needs to be activated to provide you access to the assessments. Your SID access code is: HC24SID. Please contact the Heffron events team at events@heffron.com.au should you still require assistance.
I can't login to the Heffron IQ Portal
To access the assessments, you will need to register or login to the Heffron IQ Portal. These username and password credentials are not the same as those used to login the the event platform. If you have not visited Heffron IQ before, you will need to create a new username and password. Please follow the HeffronIQ portal steps above.
I don't know my Heffron IQ username
If you are returning to the Heffron IQ Portal, you can login using your email address and password. If you are registering for the Heffron IQ Portal for the first time, you will need to set a username. A username must be at least 8 characters, have no spaces and cannot be an email address.
The Heffron IQ Portal won't accept my password
If you are returning to the Heffron IQ Portal and do not remember your password, click "Forgot Password" and follow the prompts.
If you are registering for the Heffron IQ Portal for the first time, you will need to set a password. Your password must be at least 8 characters in length, include a capital letter, a number and special character. The special characters you can use are ^ $ * . [ ] { } ( ) ? " ! @ # % & / \ , > < ' : ; | _ ~ `
If you experience any difficulties, please contact our Client Relations & Support team at clientsupport@heffron.com.au or call 1300 433 376.