Why choose Heffron for your Technical Support?

Practical solutions

Our priority is practical, real-life solutions. We’ve been in your shoes and, more than likely, have faced your question before from our own experiences with clients. 

Complex and uncommon scenarios

Technical Help Desk gives you a time and cost-effective way to solve complex client scenarios. We can highlight the issues, opportunities, risks and alternatives, and flag anything you may need to look out for.

Sounding board for risk

Before you go back to the client with guidance, you can work with us to sense-check your strategies and explore any potential alternatives.

Subscribe to access your Help Desk package

We have a flyer outlining the inclusions and pricing on offer for each package.  Download now

Super Essentials

$528 (incl GST)

1 hour technical support per annum

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Super Connect

$2112 (incl GST)

4 hours technical support per annum

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On Demand
'as you need it'

$605 (incl GST)

per hour technical support 

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Hear from our clients...

“I can’t speak highly enough of the service that Heffron provides. We have worked with them since their formative years, and they continuallyprovide the answers we need. They are reliable, efficient, and helpful with their technical support and expert knowledge.”

Damian Grech

LH Super

“AAA+++ I had a very tricky question from a new client and it really felt like Annie went above and beyond to ensure that I was looked after and that the question was answered. Thank you!

Kim Seymour

Aimsafe Accounting

“I had a recent phone call with Sean from Technical Support Department and he has been amazing with the advise he provided. He has amazing amount of knoweldge and experience that he is currently helping us through with the audit queries we are currently facing and how it could be rectified.

Niyatee Parikh

MGI South Qld Pty Ltd

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