Technical Support

Technical Support

Have technical questions about superannuation? Looking for a second opinion or sounding board?

Our expert superannuation and SMSF technicians provide technical support to members via phone or email, with most queries answered the same day or, in many instances, immediately.  A valuable and practical solution, making the life of professional advisers more efficient and minimising risk.

Members receive priority access to our Technical Services Team via a dedicated toll free number.

Members also receive our Super Insights newsletter to help them keep up to date.  Our newsletter details the latest changes in superannuation legislation, commonly asked questions and answers, and other SMSF related news.

Membership Options

Our Super Essentials package includes: 

  • Super Insights newsletter
  • Up to 3 calls to our Technical Services Team*

Normal price: $330 (incl GST)**

For a limited time we are offering membership to our Super Essentials package for the remainder of the 2017/18 financial year plus the 2018/19 financial year for a reduced fee.
• Super Insights Newsletter
• Up to 3 calls to the Heffron technical team from now until 30 June 2018
• Up to 3 calls to the Heffron technical team from 1 July 2018 to 30 June 2019

Special offer: $440 (incl GST) for membership to 30 June 2019. Click here to download order form.

For those needing more technical support, our Super Connect package includes: 

  • Super Insights newsletter
  • Four hours of telephone technical support per annum*

Price: $1,760 (incl GST) per annum, billed quarterly

To sign up, please complete this form and return to or call our team on 1300 172 247

* Additional calls are charged by time taken at a rate of $440 plus GST per hour, invoiced monthly.

** Membership renews on 1 July each year.